Karan Goyal's Web World

Saturday, December 27, 2003

Customer Satisfaction Survey

In present competitive industry one in order to be successful has to keep basic factors in mind so that he can be differentiated from others. One such key factor for ascending the stairs of success is “CUSTOMER SATISFACTION” which can only be obtained from “CUSTOMER SATISFACTION SURVEY”. CUSTOMER SATISFACTION SURVEY has proved very helpful for the up coming industries to know the results of likes and dislikes of customers using newly launched product in the market. Now with the changing business environment every companyhas adopted the method of “CUSTOMER SATISFACTION SURVEY”. This survey is helpful even in knowing the increase in sales of particular products or the new uses of the old products. Hence results of adopting the measure of “CUSTOMER SATISFACTION SURVEY” is quite clear and has proved very beneficial to almost majority of industries.